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Technical Support

Frequently Asked Questions

The dual-controller is designed to handle one only rider's gear at a time. We suggest using a battery harness and dual controller for each rider.

No, our current models of gloves are water-resistant. 

battery harness is required to operate your Gerbing heated gear. This item is sold separately instead of including these items with every piece of gear we sell, which allows us to reduce waste, and keep costs down for you! A separate battery harness is required for each rider wearing heated gear. You should never attempt to operate gear for more than one rider with only one battery harness.

When using our Gerbing heated gear, your safety and comfort is our top priority! That is why we always recommend the use of a battery harness and a temperature controller. These products will not only protect your gear and keep you riding comfortably, they are required to maintain your Gerbing warranty.

If you have additional questions, please fill out the contact us form below, and a member of our customer service team will be back in touch with you within 24 hours.

When using our Gerbing heated gear, your safety and comfort is our top priority! That is why we always recommend the use of a battery harness and a temperature controller. These products will not only protect your gear and keep you riding comfortably, they are required to maintain your Gerbing warranty.

Check out some of these additional resources to help you with your Gerbing purchase!

If you have additional questions about product selection, please contact us, and a member of our technical team will be back in touch with you to help with additional product questions.

No, our 7V and 12V gear are designed differently and are not interchangeable. 

 

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