Help center
Battery & Garment Care
Care for your Gerbing gear the right way and it will keep you warm season after season.
Keep batteries above 25%
Charge your battery fully before first use (about 3 hours), and keep it at least 25% charged whenever it's idle. This single habit does the most to prolong the life of any 7V battery.
Read this first
Check your product type before washing
Washing instructions differ by product. Always confirm which category your item falls under before you start, and read the full process below.
- Most 7V items are machine washable — except heated gloves and 3.7V heated insoles, which are hand wash only.
- All 12V items are hand wash only.
- Cooling vests are hand wash only.
- Never machine wash batteries, chargers, or accessories. Never submerge or wash electronic components — wipe them clean only.
For every product: do not dry clean, do not iron, do not put in a dryer, and do not use a hair dryer or heat gun. Always remove the battery and any detachable electronics before washing, and allow the garment to fully air dry before use or storage.
Care, storage & charging
Which Gerbing items can be machine washed?
Machine washable: most 7V garments (jackets, vests, base layers, hoodies, socks).
Hand wash only: 7V heated gloves, 3.7V heated insoles, all 12V items, and cooling vests.
Never machine wash: batteries, chargers, and accessories — remove these before washing any garment and wipe them clean by hand only.
For machine-washable 7V garments, remove the battery first, close all zippers, and use a gentle/delicate cold cycle. When in doubt, hand wash — it's always safe.
How do I prepare my garment for washing?
Remove the battery and any detachable electronics. Tuck the plugs into their zippered pockets and close all zippers. Check every pocket for items you may have left behind and remove them.
How do I hand wash my garment? (required for gloves, 3.7V insoles, all 12V items & cooling vests)
Do not iron. Do not put in a dryer. Do not use a hair dryer or heat gun.
1. Fill a clean sink or large basin with lukewarm or cold water.
2. Add a few drops of mild detergent (like Woolite); follow the directions on the bottle for best results.
3. Gently swirl the clothing for a minute or two, just enough to soap it up.
4. Drain and rinse thoroughly with clean tap water until no suds remain.
5. Gently squeeze out the water — do not wring or twist.
6. Lay flat between towels to soak up as much water as possible; the more you remove, the faster it dries.
7. Hang the garment so air can circulate inside and out for faster drying. Lay a towel beneath it or hang over a sink to catch any remaining water.
Allow the garment to completely air dry before using or storing it for the season. Gently tap the plugs to confirm they're dry, then enjoy your refreshed gear.
How do I machine wash my 7V garment? (jackets, vests, base layers, hoodies, socks)
Gloves and 3.7V insoles must be hand washed — do not machine wash them.
1. Remove the battery and any detachable electronics — never machine wash batteries or accessories.
2. Tuck the plugs into their zippered pockets and close all zippers.
3. Turn the garment inside out and place it in a mesh laundry bag if you have one.
4. Use a gentle/delicate cycle with cold water and a small amount of mild detergent.
5. Do not iron, do not put in a dryer, and do not use a hair dryer or heat gun.
6. Reshape and lay flat or hang to air dry completely before reconnecting the battery, using, or storing.
How do I prepare my gear for storage?
1. Check for cracked or exposed wire on cabling and plugs. Do not cut or splice cable or plugs — doing so voids the warranty. Do not use petroleum-based products on plugs.
2. Check the interior of the plugs for wear, corrosion, and looseness.
3. Check the battery harness — the single most important piece in your gear. If you need a new harness, contact gerbing.com.
If you find plugs or cables that need attention, contact Heated Clothing Rx (HCRx): call 877-248-3080, visit heatedclothingrx.com, or email [email protected]. They'll inspect your gear, report back, and repair if approved.
How do I store away my gear?
1. Make sure garments are clean and completely dry, inside and out.
2. Inspect the cable and plugs, then tuck the plugs into their zippered pockets and close the zippers.
3. Check all pockets for items left behind and remove them.
4. Store in a dry, temperate closet — folded, laid flat, or hung on a hanger.
How do I care for my batteries, chargers, and accessories?
Never machine wash or submerge batteries, chargers, or accessories. Always remove them from the garment before washing. To clean, wipe the surface with a dry or lightly damp cloth only, and make sure all components are completely dry before reconnecting. Store batteries at least 25% charged in a dry, temperate place.
How do I charge my battery?
We recommend charging overnight for the first charge.
- Charge to 100% before use (a full charge takes about 3 hours).
- A red light appears on the wall charger while charging.
- The light turns green when fully charged.
- Maintain at least 25% power when the battery is not in use — this prolongs the life of any 7V battery.
Questions about caring for your gear?
Our tech team is happy to help you keep your Gerbing gear in top condition.
Contact us